No Content Set
Exception:
Website.Models.ViewModels.Components.General.Banners.BannerComponentVm

Services

Technical services and consulting solutions for clients in the property, energy, transport, water, resources, defence and government sectors.

Advisory and management consulting

Advisory and management consulting services for businesses and projects, including economics, due diligence, transaction advisory, ESG and more.

Communications, creative and digital

Communications, creative and digital solutions for governments and businesses including community engagement, design, research, data and software development.

Laboratories

Scientific analysis services for AgroScience, food safety, workplace exposure, environmental metrics and contaminants of concern in Europe and the UK.

Planning and approvals

Development strategy, planning and approval solutions for buildings, infrastructure, transport and city projects and investments.

Project and program management

Project management solutions for the most complex building, infrastructure, organisational change, and systems projects.

Training

Specialist training services, programs and accreditation for health, safety and risk, project management, and energy sector capability development.

Sectors

World-leading technical and consulting solutions for clients in the property, energy, transport, resources, water, defence and government sectors.

Property

Design, technical and advisory services for the property sector, including residential, commercial, retail, industrial, health, education and data centre projects.

Energy

Energy exploration, development and optimisation solutions for renewables, power and gas networks, energy storage, oil and gas and nuclear facilties.

Transport

Smart, safe and sustainable transport infrastructure development services and advice for rail, aviation, port and road clients and projects.

Defence and government services

Expertise for defence capability and infrastructure investments, security and safety projects, and information and telecommunications initatives.

Water

Discover our industry-leading strategy, design and management solutions for wastewater, groundwater, flooding, drainage and network infrastructure.

Resources

Commercial data, design advice and technical management solutions for safe and environmentally responsible resource exploration and operations.

About us

Responsibility

Services

Technical services and consulting solutions for clients in the property, energy, transport, water, resources, defence and government sectors.

explore Services
Advisory and management consulting

Advisory and management consulting services for businesses and projects, including economics, due diligence, transaction advisory, ESG and more.

Due diligence

Economics

Strategy and transformation

Commercial and technical advisory

Transaction advisory

Project investment and finance

ESG consulting

Explore Advisory and management consulting
Communications, creative and digital

Communications, creative and digital solutions for governments and businesses including community engagement, design, research, data and software development.

Communications and engagement

Creative, visualisation and immersive design

Social advisory and research

Data management, analytics and insights

Spatial intelligence and GIS

Software development

Explore Communications, creative and digital
Design and development

Technical and consulting services for buildings, infrastructure and cities including architecture, engineering, surveying, landscape architecture and urban design.

Architecture

Lifts and escalators

Building services engineering

Civil engineering

Fire engineering

Geotechnical engineering

Landscape architecture

Structural engineering

Surveying

Utility options and design

Urban design

Explore Design and development
Laboratories

Scientific analysis services for AgroScience, food safety, workplace exposure, environmental metrics and contaminants of concern in Europe and the UK.

AgroScience analysis

Food safety analysis

PFAS Analysis

Environmental analysis

Analysis of unknowns

Workplace exposure analysis

Explore Laboratories
Planning and approvals

Development strategy, planning and approval solutions for buildings, infrastructure, transport and city projects and investments.

Planning consultancy

Transport planning

Explore Planning and approvals
Project and program management

Project management solutions for the most complex building, infrastructure, organisational change, and systems projects.

Program management

Project management

Cost management / quantity surveying

Building consultancy

Explore Project and program management
Training

Specialist training services, programs and accreditation for health, safety and risk, project management, and energy sector capability development.

Health, safety and risk

Training: project management

Capability development and training for the energy sector

Explore Training

Sectors

World-leading technical and consulting solutions for clients in the property, energy, transport, resources, water, defence and government sectors.

explore Sectors
Property

Design, technical and advisory services for the property sector, including residential, commercial, retail, industrial, health, education and data centre projects.

Residential

Commercial and retail

Leisure and tourism

Industrial

Health and healthcare

Education

Data centres

Explore Property
Energy

Energy exploration, development and optimisation solutions for renewables, power and gas networks, energy storage, oil and gas and nuclear facilties.

Oil and gas

Renewables

Nuclear facilities

Power and gas networks

Storage

Explore Energy
Transport

Smart, safe and sustainable transport infrastructure development services and advice for rail, aviation, port and road clients and projects.

Rail

Aviation

Ports

Roads

Explore Transport
Defence and government services

Expertise for defence capability and infrastructure investments, security and safety projects, and information and telecommunications initatives.

Defence

Security and safety

Information and telecommunications

Explore Defence and government services
Water

Discover our industry-leading strategy, design and management solutions for wastewater, groundwater, flooding, drainage and network infrastructure.

Water management

Wastewater

Flooding and drainage

Groundwater

UK and Ireland regulated water asset management

Explore Water
Resources

Commercial data, design advice and technical management solutions for safe and environmentally responsible resource exploration and operations.

Mining

Waste

Explore Resources

Projects

We define, design and manage projects that create shared value to a complex, urbanising and resource-scarce world.

explore Projects

Brilliant minds finding solutions to complex problems, made easy to understand. Making complex easy.

Brilliant minds finding solutions to complex problems, made easy to understand. Making complex easy.

explore Insights

Unravelling defence data complexity

Logistics is the all-encompassing process of moving, feeding, fuelling and equipping our armed forces.

01 December 2021 | 4 min read
Peter Williams

Asia Pacific

Australia

Melbourne

ON THIS PAGE
Contact us

For Victoria> Insights

It cuts across every aspect of Defence work and life. Data is what drives it, and countless individual systems have been introduced over time to feed the logistics machine.

Each of these systems has a role and purpose, but as Defence agencies expand their operations and integrate more digital systems into their workflow, there’s a growing recognition of the need to manage logistics platforms as a unified whole.

But what does this mean in practice? Well, often it means rationalising and bringing data from different branches and streams together in new enterprise-level systems. And that’s where things can get complicated…

Deciphering user intent

For most businesses, data issues are a relatively minor inconvenience. Duplicate customer records, manual inputs that are inconsistently entered, that kind of thing. When it comes to the military, the ramifications of incorrect or misaligned information can be massive.

 

 

When we are preparing to bring information from multiple data sources together within a new environment, it’s vital to understand the purpose and intent of the original systems, and the mindsets of the users who access them.

Peter Williams

Project Director


For example, engineering branch stakeholders tend to talk in whole ‘product’ terms, and the data from their systems will reflect this:

‘We have seven tanks, four aircraft carriers, ten jets…’ 

By contrast, supply chain personnel are thinking about the thousands of parts that make up the whole – all of the ‘items of supply’: 

‘To keep our seven tanks running we have 10 GPS systems (seven in the tanks and three spare for the fleet in case of malfunction), each tank is operated by four people who require four helmets, four sets of personal body armour…’

The data we can pull from this kind of system is far more granular. Both systems operate with a specific logic and intent, and they speak a language that their users understand. The challenge is to create a common language that all users can adopt, understand and share.

Bridging the gap between requirement and behaviour

Systems projects are as much about people as they are about technology and binary code.

As a Systems Project Manager, your goal is to create an environment in which the Defence Engineer and their colleague the Supply Chain Manager can both ask questions of the system and retrieve information that’s meaningful to them without compromising the other user’s ability to do the same.

When implementing enterprise-level systems, you need to take an enterprise-level approach to data cleansing and remediation too. Different teams have different ways of achieving desired outcomes, so you need to listen and understand what they require from data.

How do they use existing systems? What data formats do they use when importing and exporting information?

Once you know this, you can create a framework for remediation that allows information from multiple sources to come into the new system cleanly and avoid conflicts that can cause big operational problems.

For example, multiple legacy systems may reference the same item in different ways, so you need to create a system architecture and corresponding data remediation plans that allow the new system to recognise these items as a single unit, not several.

At the same time, you need to make sure all users are equipped to adopt a new way of thinking and working.

No Content Set
Exception:
Website.Models.ViewModels.Blocks.PageBlocks.ContentBlocks.SplitModuleBlockVm

A systematic approach to system change

All of this takes time and a lot of stakeholder consultation. Users must accept the new system and adapt their workflow to suit it. It takes collaboration and compromise among many parties to get right. But that’s the exact definition of a system:

'A set of things working together as parts of a mechanism or interconnecting network; a complex whole'

Logistics is the vast machine behind the machine that is our military. It’s what gives defence personnel confidence that they have the resources, information, and support needed to get the job done and come home safe.

As project managers, we know there’s little room for error. That’s why it’s so rewarding to support defence agencies to develop and deploy next-generation, enterprise-level systems that make logistics that little bit easier.