Communications and engagement

Engaging with the community about your vision and goals is a vital step in building stakeholder buy-in, reducing risk and generating social benefit.

Genuine conversations for better outcomes

Helping you to establish trust and build shared understanding through open and transparent communications, we’re passionate about helping our clients forge meaningful connections with their stakeholders – internal and external, public and private. 

While no two people or projects are alike, we believe that positive two-way exchange can unlock valuable opportunities to see problems more clearly, reduce risk and capitalise on opportunities for shared value and mutual benefit.  

RPS provides strategic communications and engagement strategy and advice across a multitude of sectors. We work with you to identify audiences, articulate objectives and foster support for initiatives using mediums and forums specifically tailored to your organisational context and project type.

With deep expertise in deliberative engagement processes and social research, we gather and evaluate public insights that guide good decision-making. With a robust understanding of your customer profile, community make up and commercial objectives, we design communications that bring stakeholders along for the journey.



RPS_looking upwards to blue sky from ground level through glass city skyscrapers

Trusted partners

Actively involved with industry bodies including the International Association of Public Participation Australasia, Public Relations Consultants Association, Public Relations Institute of Ireland and the Consultation Institute UK, our team has been instrumental in community engagement and communications for city-shaping projects including Western Sydney Airport, Melbourne Metro and the Greater Dublin Drainage Project.

Communications and engagement consultants taking notes in a meeting with clients

Our expertise

Project Positioning

  • Social research
  • Stakeholder analysis and mapping
  • Strategic communications
  • Government relations
  • Risk management
  • Change communications

Community engagement

  • Public participation, community and stakeholder engagement
  • Facilitation and mediation
  • Charrettes, workshops and focus groups
  • Deliberative processes


Stakeholder and community relations

  • Stakeholder and community analysis and engagement
  • Communications and engagement strategy
  • Media and public relations
  • Campaign planning and implementation
  • Crisis communications
  • How cities will change post-pandemic and what it means for communities

    For hundreds of years, cities have responded to pandemics. From the Black Death to Ebola, cities have always responded – for good or worse – to sickness. 

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  • Community engagement involves marketing, so why aren’t we thinking like marketers?

    Community engagement practitioners live by the IAP2 Core Values. As an industry, we believe passionately that those who are affected by a decision have a right to be involved in the decision-making process.

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  • Addressing the unintended consequences of online engagement

    As Victorians hunker down under necessary COVID-19 restrictions and the rest of the country keeps an eye out for what may be on the horizon for them, it looks like engagement processes delivered online without any face-to-face activities are here to stay.

    Read article

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Get in touch

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