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Communications and engagement

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Genuine conversations for better outcomes

Helping you to establish trust and build shared understanding through open and transparent communications, we’re passionate about helping our clients forge meaningful connections with their stakeholders – internal and external, public and private.

While no two people or projects are alike, we believe that positive two-way exchange can unlock valuable opportunities to see problems more clearly, reduce risk and capitalise on opportunities for shared value and mutual benefit.

Creating connections between projects and communities

RPS provides strategic communications and engagement strategy and advice across a multitude of sectors. We work with you to identify audiences, articulate objectives and foster support for initiatives using mediums and forums specifically tailored to your organisational context and project type.

With deep expertise in deliberative engagement processes and social research, we gather and evaluate public insights that guide good decision-making. With a robust understanding of your customer profile, community make up and commercial objectives, we design communications that bring stakeholders along for the journey.

Our expertise

Project Positioning

Social research
Stakeholder analysis and mapping
Strategic communications
Government relations
Risk management
Change communications

Community engagement

Public participation, community and stakeholder engagement
Facilitation and mediation
Charrettes, workshops and focus groups
Deliberative processes

Stakeholder and community relations

Stakeholder and community analysis and engagement
Communications and engagement strategy
Media and public relations
Campaign planning and implementation
Crisis communications

Digital engagement solutions

Digital engagement space by RPS

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Online engagement solutions

Providing a more resilient approach to community and stakeholder engagement, online engagement can help you remove barriers, progress approvals and connect with your audience virtually.

Solutions for the UK and Europe Solutions for Australia and Asia Pacific

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A trusted communications and engagement partner

Actively involved with industry bodies including the International Association of Public Participation Australasia, Public Relations Consultants Association, Public Relations Institute of Ireland and the Consultation Institute UK, our team has been instrumental in community engagement and communications for city-shaping projects including Western Sydney Airport, Melbourne Metro and the Greater Dublin Drainage Project.

Explore our project work

Webinar: engaging positively with communities as we pursue net zero

In partnership with the Infrastructure Association of Queensland, RPS community engagement specialists present strategies for managing the cumulative impacts of renewable energy projects on communities and engaging positively as we accelerate towards net zero.

Watch it on demand now

More insights and ideas from our team

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Engaging with the new Australia

RPS National Lead - Communications and Engagement, Kate Eskdale and Senior Engagement Advisor - Victorian Department of Health, Ai-Lin Chang on what the latest Census can tell us a...

Kate Eskdale, RPS National Lead, Communications & Engagement, Western Australia

Kate Eskdale: Bringing communities along for the journey

From door-knocking residents impacted by road upgrades in suburban Melbourne to shaping community engagement on mega rail initiatives, it would be hard to find a consultant as passionate about c...

Why we need to make liveability a conversation, not a destination

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Early stakeholder engagement vital for offshore wind success

Underestimating the impact of community and stakeholder engagement on the success or failure of a project can be costly, impact reputation and can see projects cancelled altogether...

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Engagement key to unlocking social value

With governments increasingly seeking to leverage their infrastructure investment to deliver broader social benefits, timely and effective engagement has an even bigger part to pla...