Social value creation

By engaging with stakeholders to understand and analyse the business or project context, we identify barriers to success and opportunities to improve social impact. We work with our clients to develop a theory of change that will inform strategies, policies, and implantation plans to improve social, economic, and environmental outcomes. 

We estimate the monetary value of social benefits so that they are taken into account by decision-makers in cost-benefit analysis. We design benefits realisation frameworks to help infrastructure owners to track performance over time.

Applying an objective, yet people-centred approach to research, we help clients to investigate and explore community identity, sentiment, and needs. Armed with reliable data about stakeholders, markets, and capabilities, we develop actionable insights to guide business, project, and policy strategy. 

Our research model is based on a customised approach to understanding the needs and values of communities. We work with our clients to identify the key research objectives and tailor our methodologies to meet these requirements. We use a range of techniques to explore operational environments, demographic profiles and existing data sets, and understand ‘who’ a community is. 

We give strategic advice on developing your social procurement plans that align with government policy, to create a more inclusive and equitable society. 

Engaging with industry and directly with organisations that deliver impact to build local capacity and grow a competitive market, we support clients at a contract level to ensure social clauses are added that allow businesses with a social purpose to contribute. 

Whether it’s a multi-billion dollar infrastructure project or a local policy initiative, engaging with the community about your project vision and goals can help build stakeholder buy-in, reduce risk and build social benefit. We create engagement programs that are evidence-based, meaningful, and measurable, assisting clients to connect with their stakeholders, communities, and customers.

Using deliberative engagement processes we assist organisations to test strategies, consider issues more deeply, and develop plans. Bringing together expertise across all areas of communications, community engagement and research, we help clients to adopt iterative design approaches and put stakeholders, communities and customers at the centre of their strategy.

In the age of ‘big data’, strategic interrogation, management and presentation of business information can unlock significant competitive advantage. Bringing decades of information advisory experience across a range of industries, we empower governments and businesses to enhance their offering through strategic data analytics and insights. 

We work to understand your business context and objectives, developing customised data management methodologies that inform smart planning and meaningful engagement with your stakeholders.

Applying best practice methodology, we take person-centric approach to better understand and manage the social impacts that development or infrastructure projects have on communities.