RPS awarded contract to integrate Waternet into Severn Trent services

Waternet will also assist in responding to leakage outbreaks, planning effective leakage management through Waternet core leakage functionality, and providing accurate abstraction returns to the EA.

Waternet ensures absolute delivery of a business-critical system to Severn Trent Services, with key user engagement sessions and technical support supporting a smooth transition process.

Jon Trombley, Senior Business Analyst at Severn Trent Services, said: “The new software will bring our customer’s water consumption data into one place so everyone has a single picture”. He also added “A water consumption report that might take days to produce and validate today will only take a few hours with Waternet.”

One of the Severn Trent Services teams most excited by Waternet is the Network Optimisation team, led by Chris Gilbert. He said: “Today, we achieve industry-leading leakage performance for our customers but we’re always looking to push the envelope and do even better. "Managing leakage is one of the major water conservation challenges we face. Having a single application that consolidates leakage data from various sources will initiate useful discussions and help us to make even better strategic decisions about how we prevent and fix leakage.”

The Waternet software will go live in the summer of 2024. This will allow the Severn Trent Service Network Optimisation team to migrate the large volumes of customer consumption and billing data – spread across various systems – onto the Waternet platform.

Jon Trombley explained: “The Waternet software will take data feeds from the telemetry across the thousands of water assets we manage for our customers. Although it will take a few months to set up, it’s important the transition is seamless and well-managed. RPS will assist us in achieving this, as they have previously helped other utility companies in the water industry to implement this technology to reduce water leakage."

Michael Hurley, Technical Director, says “We’re enjoying working collaboratively with Severn Trent Services. Waternet will provide them with a proven, secure, and efficient platform for collating data from multiple sources, undertaking repeatable, transparent, and auditable analysis, and producing detailed reporting to a consistent and high standard."

About RPS

Founded in 1970, RPS is now part of Tetra Tech, a leading provider of consulting and engineering services worldwide. Our experts define, design, and manage projects that create shared value to a complex, urbanising and resource-scarce world. 

We work across twelve service clusters: project and program management, design and development, water services, environment, advisory and management consulting, exploration, and development, planning and approvals, health, safety and risk, oceans and coastal, laboratories, training and communications, creative and digital services. These services are augmented by the wider global capabilities and expertise of the Tetra Tech business.

For further information, please visit: https://www.rpsgroup.com/

To know more about how we work within the UK and Ireland water industry, do read about our work in Water Services.

Learn more about Waternet here.

About Severn Trent Services

Severn Trent plc is a water company based in Coventry, England. We supply 4.6 million households and business across the Midlands and Wales.

We provide around 2 billion liters of clean tap water and take away over 3 billion litres of wastewater. Behind the scenes. we’re working hard 24 hours a day, on a network of pipes over 130,000km long, with thousands of pumping and treatment stations across your region. And at the same time, we’re investing for the future, to make sure we can keep on doing all of this while protecting the places where we live.

For further information, please visit:  https://www.stservices.co.uk