ABOUT US
Terms & Conditions
Terms & Conditions
RPS Laboratories Ltd
Standard Terms and Conditions
These Terms and Conditions are supplementary, and will take priority in the event of any dispute, to the RPS Group plc General Terms and Conditions. The contract is formed between the Customer and RPS Laboratories Ltd. The 'Work' is deemed to include samples submitted for analysis or any media/supplies ordered by the Customer. 'Samples' are deemed to be any substance supplied by the Customer for the purpose of analysis.
Standard Terms and Conditions
These Terms and Conditions are supplementary, and will take priority in the event of any dispute, to the RPS Group plc General Terms and Conditions. The contract is formed between the Customer and RPS Laboratories Ltd. The 'Work' is deemed to include samples submitted for analysis or any media/supplies ordered by the Customer. 'Samples' are deemed to be any substance supplied by the Customer for the purpose of analysis.
Customer Samples
The Customer shall ensure that all samples provided to RPS Laboratories Ltd by or on behalf of the Customer are packaged safely, labelled correctly and despatched in accordance with all relevant regulations, including postal and transport regulations. RPS Laboratories Ltd will receive samples between 8.30am and 4.30 p.m., Monday to Friday. RPS Laboratories Ltd do not accept liability for any samples that are delivered outside of the hours specified. RPS Laboratories Ltd maintain the right to refuse delivery of samples. Unless otherwise specifically agreed in writing in advance by RPS Laboratories Ltd, the Customer shall ensure that all samples provided to RPS Laboratories Ltd by or on behalf of the Customer do not contain any toxic, hazardous, radioactive or unstable materials. Samples must be submitted with written instructions detailing the analysis required. Unless otherwise agreed by RPS Laboratories Ltd and the Customer in writing, unused portions of samples shall not be returned to the customer and shall not be retained by RPS Laboratories Ltd following completion of the work.
The Customer shall ensure that all samples provided to RPS Laboratories Ltd by or on behalf of the Customer are packaged safely, labelled correctly and despatched in accordance with all relevant regulations, including postal and transport regulations. RPS Laboratories Ltd will receive samples between 8.30am and 4.30 p.m., Monday to Friday. RPS Laboratories Ltd do not accept liability for any samples that are delivered outside of the hours specified. RPS Laboratories Ltd maintain the right to refuse delivery of samples. Unless otherwise specifically agreed in writing in advance by RPS Laboratories Ltd, the Customer shall ensure that all samples provided to RPS Laboratories Ltd by or on behalf of the Customer do not contain any toxic, hazardous, radioactive or unstable materials. Samples must be submitted with written instructions detailing the analysis required. Unless otherwise agreed by RPS Laboratories Ltd and the Customer in writing, unused portions of samples shall not be returned to the customer and shall not be retained by RPS Laboratories Ltd following completion of the work.