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Qantas retail development, Sydney, Brisbane, Melbourne and Perth

Qantas retail development, Sydney, Brisbane, Melbourne and Perth

RPS was engaged by Qantas to manage the $11 million redevelopment of their leased retail tenancies at Sydney, Brisbane, Melbourne and Perth airports.

This project enabled Qantas to create new and more efficient tenancies to attract ‘High Street’ style tenants. The redevelopment also afforded Qantas the opportunity to increase their rental returns with more tenancies. The project involved base-building works at each of the four airports, new car rental counters with a consistent design across all ports, food court enhancements (including significant redevelopment of the Sydney Airport food court at T3), and tenancy coordination for all incoming tenants. Each port involved two stages of work over a 2.5 year period.

Included as a separate package of works was the coordination of new advertising and flight information display signage at each airport. The design of the screens was to reflect Qantas’ new branding guidelines and was to be remotely controlled by two separate parties, offering new dynamic advertising opportunities for Qantas. Individual designs were required at each port to suit the local environment. The screens at all ports successfully went live simultaneously in September 2012.

RPS was involved from concept design through to completion. This entailed coordination and procurement of all design consultants and building contractors in each port, stakeholder consultation and facilitation of the construction, commissioning and handover. Our team also managed all development applications at each port and Occupation Certificates. Since the works were completed over multiple stages in live operating terminals, multiple inspections were arranged with the Airport Building Controller to facilitate interim Occupation Certificates until a final certificate was issued on completion of the project.

RPS successfully managed the key objectives of the project to maintain airport operations at all times and complete construction of the new tenancies, food court and digital flight display so Qantas could achieve their target revenue dates. All of these objectives were achieved within a highly volatile project with the scope of works changing regularly to accommodate negotiations with individual tenants.

Our Project Management specialists managed over 500 client/tenant driven variations across the four ports, and was still able to handover each site on time without any delays to incoming tenants.

For more information about the project please contact us via our contact form.